Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great wifi extender
on November 3, 2021
Posted by: Vang
I am loving this product. It is easy to set up, control what devices is connected to in your mobile apps and now I can work down in the basement with no internet interruption. Thank you netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Good and sound
on November 2, 2021
Posted by: Jill
Appreciate the quality and speed, as well as the security. A great choice
Written by a customer while visiting netgear.com
Customer Rating
3
Nighthawk not compatible
on November 2, 2021
Posted by: Jim Young
The C6300 seems to be working fine but when I tried to used Nighthawk app when adding an extender, the Nighthawk said the firmware was out of date. However, the literature says the firmware is automatically update. The Nighthawk did not allow me to continue so I manually installed. Nighthawk was useless.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on November 2, 2021
Posted by: Florida Jeff
I like this unit. Installs fast and is solid with Spectrum
Written by a customer while visiting netgear.com
Customer Rating
5
Works perfectly
on November 2, 2021
Posted by: Ryan
We purchased this modem/router so we could stop paying cable internet rental fees. It was easy to setup and works extremely well in our home.
Written by a customer while visiting netgear.com
Customer Rating
5
Works better than expected
on November 1, 2021
Posted by: Randy Zorko
Installed extender in the middle of my house and I am getting great WiFi performance in all of my house.
Written by a customer while visiting netgear.com
Customer Rating
1
Losses connection
on October 31, 2021
Posted by: M Zebron
This modem that is recommended by xfinity losses internet connection daily. Told it had to be reconfigured, which Netgear charges $$$$
Response from netgear.comBy Consumer Affairs, November 2, 2021
Hi M Zebron,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources for connection and connectivity should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources for connection and connectivity should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
New Netgear product
on October 31, 2021
Posted by: Richard Green
Works great so far . Two weeks use. So far so good.
Written by a customer while visiting netgear.com