Purchased this router in 2020 and it has consistently worked without any issues. This is a very nice router and was a huge upgrade for our home. It was very easy to install and has a lot of nice features and the Netgear Genie app allows you to monitor and control your router easily from your smartphone or computer.
Tech support could not get extender connected to my pc a and cable router
Response from netgear.comBy NETGEAR Team, January 9, 2024
Hi Michael,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.