I bought this five days ago because I have a lot of smart home devices and want to expand out internet strength to handle it. Set up using Nighthawk app. Has functioned very sporadically and unreliably since then. Will not connect to 5G. Kicks my laptop, iPad, etc. and Dish Network offline. Especially overnight. My Echo routines no longer work. Terribly, terribly frustrated. I am waiting to see if I get any help after I submitted a Netgear Support order. This has been a terrible experience. I think I made a horrible buying decision.
Response from netgear.comBy Consumer Affairs, December 7, 2021
Hi Anonymous,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you have any further issues after speaking with NETGEAR Support, please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Router was easy to set up and I can access it from a long way off. Works very well. Also like the network security protection feature monitoring my network.