Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Exactly as expected
on December 9, 2021
Posted by: Timothy Chartier
Have always been satisfied with Netgear products. They always work just how they are supposed to with an efficient design. This one is no exception.
Written by a customer while visiting netgear.com
Customer Rating
1
AC1750 Extender
on December 9, 2021
Posted by: Ana
After hours of trying to connect extender and help of the technician, I decided to return. The WiFi had not changed from 1 bar on my devices.
Response from netgear.comBy Consumer Affairs, December 10, 2021
Hi Ana,
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation and troubleshooting resource available we recommend: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation and troubleshooting resource available we recommend: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on December 9, 2021
Posted by: Y. Lopez
This is the 4th extender I try at my house and the only one that has worked. Extremely satisfied
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointing
on December 9, 2021
Posted by: Robyne R Lichtman
Not only was the device less than desired, but the customer support was also !
Written by a customer while visiting netgear.com
Customer Rating
5
tech support was superior
on December 9, 2021
Posted by: Anonymous
I had difficulty establishing the network connection. The specialist worked through it with me until completion. The first specialist was terrible and rude, but the second one was great.
Written by a customer while visiting netgear.com
Customer Rating
4
Internet Speed
on December 9, 2021
Posted by: Carlos A
I have a Gig of internet speed, but this extender top speed so far is 70Mbps is not the greatest but I have a Xfinity pod and top speed on that one has been 200Mbps. The EX6250 does it job not many devices connected to it, so it’s solid when I have my Xbox connected directly to it. Overall is a good extender for the price!
Written by a customer while visiting netgear.com
Customer Rating
5
Works well so far
on December 9, 2021
Posted by: Warren
The setup of the router was a little weird - no real instructions included in the box, but I muddled my way through it. Ever since then, it has worked flawlessly.
Written by a customer while visiting netgear.com
Customer Rating
5
Mesh extender
on December 9, 2021
Posted by: Anonymous
This product works really good easy to set up covers areas where I didn’t have service I highly recommend it
Written by a customer while visiting netgear.com