Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
pretty good router
on December 24, 2021
Posted by: macy
i have no complaints does everything it needs to do ! quick and easy setup
Written by a customer while visiting netgear.com
Customer Rating
2
ARMOR
on December 24, 2021
Posted by: ED COCCI
NEGEAR SHOVES TO MUCH DO MY THROUGH LIKE ARMOR. CUT OFF SEVERAL OF MY SITES I USE FOR WORK. NOT A GOOD PRODUCT.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router 1750
on December 24, 2021
Posted by: Robert Lara
On day one after purchasing the router we had to call the assistance hot line, to my surprise the wait wasn’t very long. Unfortunately I did not jot name down but a male person in California assisted us with making sure all wiring from computer, modem and router were done correctly and then helping us with all steps on the computer. Your technician was very knowledgeable, and very patient with us as our computer knowledge is limited. This person did not let us go until all was working and then for us to ask any questions. His patience was over and beyond. Think all personnel in this area for a great job and being understanding.
Written by a customer while visiting netgear.com
Customer Rating
5
As described
on December 24, 2021
Posted by: Orlando Arrieta
R6400v2 is reliable and boosts wifi speed. You can’t be wrong. Excellent choice
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on December 23, 2021
Posted by: Coco
This is my second router from Netgear. I am very happy with this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Need Better Setup Instructions
on December 23, 2021
Posted by: David Watts
The product itself works great, my only suggestion is to give much better detailed setup instructions; the most difficult part is getting NetGear devices connected to the local network. I sat on hold for 10-15 minutes, and kept messing with this part of the setup and finally figured it out on my own. And that was only because I had the same issue setting up a NetGear router a couple weeks earlier.
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible
on December 22, 2021
Posted by: Peter
Horrible service with multiple shut downs. My games would lag on my gaming computer unlike the previous ASUS router. Plugged the old one back in and intend to get rid of this router. Did not work well at all.
Response from netgear.comBy Consumer Affairs, December 23, 2021
Hi Peter,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on December 22, 2021
Posted by: Paula Cramer
This is our 2nd router in 20 plus years! I would highly recommend Netgear!
Written by a customer while visiting netgear.com