Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
More then enough
on December 27, 2021
Posted by: Joe Buchner
Nothing but good things to say about this product! I have a house full of users at any given time and this modem/router handles it with ease.
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent for the $
on December 27, 2021
Posted by: Anonymous
This router works great for my 2900 sq ft home. We don’t do gaming just streaming. Only reason not 5 stars is because I’ve had to reboot it twice in the last week.
Written by a customer while visiting netgear.com
Customer Rating
5
Better than I could have imagined!
on December 27, 2021
Posted by: Sean Flanagan
I bought this used and it still works better than expected. The best part is the app/software and remote access to this. Very pleased.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on December 26, 2021
Posted by: Happy Customer
Tons of features, security, easy to use and manage with the helpful app. Very happy with this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on December 26, 2021
Posted by: Natasha J
My netgear modem have not disappointed. My signal strength have greatly improved. I wish I had bought the modem when I initially got the service. Installation was a breeze as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on December 26, 2021
Posted by: Cindy H
Product is a good upgrade from my old one. Definitely have more service.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing WiFi
on December 26, 2021
Posted by: Anonymous
Love our new router, amazing speed even beat my cellphone when updating an app
Written by a customer while visiting netgear.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Randomly cuts off, and extend the range much less than what I expected
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, December 27, 2021
Hi Polo,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with the issues you are having with the device randomly cutting off: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with the issues you are having with the device randomly cutting off: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com