Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
AC1750 expander review
on January 6, 2022
Posted by: Dan R
Very easy to set up, patience helps allowing synchronization to complete. Works like a charm and gives me great wi-if in man cave/garage. Great product at a decent price point.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Customer Support
on January 6, 2022
Posted by: Larry
Appreciated the great customer support. Rep was very helpful and patient during the set up process. Router on line and working perfectly.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on January 6, 2022
Posted by: Chris
The first one I bought was always malfunctioning. The replacement has been working great. No issues at all!
Written by a customer while visiting netgear.com
Customer Rating
1
Did not work
on January 6, 2022
Posted by: Anonymous
After several hours of trying to it connected the error message said... not compatible.
Written by a customer while visiting netgear.com
Customer Rating
4
Increased range as hoped.
on January 5, 2022
Posted by: Rayfaz
My standby generator 75 feet from the house can now connect to my network.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor Signal Extension - low speeds
on January 5, 2022
Posted by: Nathan Coleston
I followed the instructions and got the extender connected with the router, but even though the extender is close and the WiFi signal is strong the speed/ping is much less consistent than the main router.
Response from netgear.comBy Consumer Affairs, January 5, 2022
Hi Nathan Coleston,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
It’s okay
on January 4, 2022
Posted by: Trish
It’s not as fast as I was expecting. But it’s good.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/router
on January 4, 2022
Posted by: Tina H
Very fast and the app is easy to use to help maximize the product. At first I was unavle to have it connect to my internet service and found the QRC and directions for the app in the packaging and it worked immediately. Works well for my 1500 ft space.
Written by a customer while visiting netgear.com