Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
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Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Easy to Install
on January 9, 2022
Posted by: Anonymous
The modem was very easy to install especially with the Nighthawk app. Took only 20 minutes max.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Mesh extender
on January 9, 2022
Posted by: Cheryl Meadows
The extender is working good just hard to set up even with the wizard and you can’t get to the web page to go to. Work well, setup bad.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Modem/Router for Gaming!
on January 8, 2022
Posted by: Anonymous
Setting this modem up was very fast and easy. The packaging was organized and the instructions were easy to understand! I bought this modem for gaming purposes and is very fast and does not give off “lag”. Overall I think this is a great modem to purchase! I am satisfied!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy Set Up
on January 8, 2022
Posted by: Shanique R
Setup was so seamless. I was nervous and a bit intimidated at first to try connecting to my wifi but the process took less than thirty minutes and I’ve had no issues since. Anyone with or without previous experience will love this router
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Can not connect to laptop
on January 8, 2022
Posted by: Tony m
All devices work well on wifi, except the laptop. After configuring the new device which took probably over an hour I was unable to connect the laptop. After more then 1.5 hours on the phone with support they said I probably need to return that device and get another one, and do the whole process over again.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Disappointing
on January 8, 2022
Posted by: The Beast
The router works well however it was sold to me as a "smart router" Its a smart router as long as you pay a monthy fee.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Awesome Works Great
on January 7, 2022
Posted by: Research
This router meets my needs for reliable and stable streaming connection. Works excellent with my TVs, Theater room and Office Video meetings. I would highly recommend this router.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
just what i needed
on January 7, 2022
Posted by: mike tout
easy set up and totally satisfied with performance
Written by a customer while visiting netgear.com
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