Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
CABLE MODEM ROUTER
on January 10, 2022
Posted by: Anonymous
Excellent performance and increased speed over my prior modem/router. I would highly recommend to anyone for general office use.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear modem/router
on January 10, 2022
Posted by: Lynne
First off; your customer service is excellent. I had problems setting up my self activation through Cox cable. I finally gave up and called Netgear. The gentleman I spoke to helped me register my product, explained how it works, very patient and knowledgeable. My internet is working fine. Thank you for a great product and reasonably priced.
Written by a customer while visiting netgear.com
Customer Rating
3
On Again, Off Again
on January 10, 2022
Posted by: Rose
This router works when it wants to. It frequently drops the signal and Internet access is lost. Also, it needs to be restarted 2 to 3 times a month to get it to work properly.
Response from netgear.comBy Consumer Affairs, January 10, 2022
Hi Rose,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13205/How-do-I-troubleshoot-wireless-networking-setup-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13205/How-do-I-troubleshoot-wireless-networking-setup-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easiest set up by far
on January 9, 2022
Posted by: Bri Pasillas
This was the smoothest set up I’ve ever dealt with with this type of product. I was worried I’d get lost with the technology and cables but it was a breeze and the app is awesome and really convenient
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased
on January 9, 2022
Posted by: Anonymous
I was debating on buying my own modem for almost a year and finally decided to buy this one and I am so happy I did.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR AC1750 WiFi Mesh Extender (EX6250)
on January 9, 2022
Posted by: ethan
the equipment works great, the software and NetGear website support was excellent
Written by a customer while visiting netgear.com
Customer Rating
5
Good security, easy to set up on laptop
on January 9, 2022
Posted by: Sadie H.
Was pretty easy to get set up. Took longer on Xfinity’s end to get everything going. I do like that it has a 2.4
Written by a customer while visiting netgear.com
Customer Rating
5
Upgraded working excellent
on January 9, 2022
Posted by: Anonymous
Up graded version working well with more of up loading n down loading speeds.
Written by a customer while visiting netgear.com