Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy to setup, extends Wi-Fi signal!
on January 12, 2022
Posted by: Audrey
The setup was very easy and we find the product is doing its job in our basement where we have previously had a dead zone with Wi-Fi. We are now better able to connect our devices, like the Peloton bike to our existing Wi-Fi. No need for a different Wi-Fi name, uses existing.
Written by a customer while visiting netgear.com
Customer Rating
5
New mesh extender added
on January 12, 2022
Posted by: Terry Leet
Added the mesh extender to my home wifi. Easy app setup and relocation. It opened up alot more bandwidth in my dead zones.
Written by a customer while visiting netgear.com
Customer Rating
5
Great quality and affordable
on January 12, 2022
Posted by: Christopher Thomas
Very reasonably priced router, with great range and signal. Very easy setup and comes with a free month of extra security.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear
on January 11, 2022
Posted by: McCants
Th modem /router is wonderful. It is fast and never causes any internet issues
Written by a customer while visiting netgear.com
Customer Rating
3
Unpredictable
on January 11, 2022
Posted by: Kathy H
My internet comes and goes. The router is very u predictable.
Response from netgear.comBy Consumer Affairs, January 12, 2022
Hi Kathy H,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy, simple and fast
on January 11, 2022
Posted by: Pat b
Really easy to startup, just about plug and play if you already have an existing modem router after you have contacted your provider
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, easy, and works
on January 11, 2022
Posted by: Madmac
Needed an extender at the far end of the house. It was easy to connect to my router. Once connect and relocated to the far end of the I could emmeditly could see the difference. Looking at purchasing one for the upper floor.
Written by a customer while visiting netgear.com
Customer Rating
5
Increased Facetime Clarity
on January 11, 2022
Posted by: Roadrunner
We were having trouble Facetiming with our daughters in certain areas of our home. Adding the Netgear extender helped the clarity and reduced pixilation to make our conversations flow smoothly. Set up fairly easy, even for the computer illiterate!!
Written by a customer while visiting netgear.com