Needed an extender for a new media room in our basement. Our router is positioned on the second floor and the 5Ghz channel was to weak in the basement for streaming, we popped this extender right at the midway point and now we have perfect signal strength throughout the house. Does exactly what is should do and very easy to set up.
When I turn on this this mesh extender, all my devices showed full WiFi through the house, but there is no connectivity anywhere in the house. Once unplugged, we have the same range issues, but at least we can use the WiFi. It is paired with a Netgear Cable Modem/Router so should have no problems- Customer Support did not help.
Response from netgear.comBy Consumer Affairs, January 18, 2022
Hi KCLG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
The router was very easy install and so far has been working well. I like the app that comes with the router and the level of control it provides. Wish there was a way to dim lights on the router since I need to put it in my bedroom and i am sensitive to lights when I sleep.
Super easy to understand set up with this router! Works fantastic. Takes care of all of our needs. We have always used NetGear products and have never been disappointed.