Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Netgear Extender
on January 20, 2022
Posted by: Trish Settecase
My Netgear Extender is very helpful in my home. It allows me to use my internet efficiently from one end of the house to the other. It is positioned in the center of my home. I’m so glad I purchased it. I recommend it for everyone who has long spaces to reach. My guests also appreciate it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Rapid upgrade to our system
on January 20, 2022
Posted by: Connie S Phillips
We have “fought” with Mediacom for months about our service. We finally took matters into our own hands and purchased this router. It was so easy to install and activate (for 2people over 70)! We have had problems since installing the unit.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Worth the money
on January 20, 2022
Posted by: Tom kruszka
Easy to install, the router sits in Master bedroom and gets good coverage. The only bad thing is since in master bedroom the lights on router are WAY to bright and had to cover them with a makeshift cardboard case so the room isn’t totally lit up. So all in all it’s worth the money.
Response from netgear.comBy Consumer Affairs, January 21, 2022
Hi Tom,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. Please follow the link provided for instructions to manage the LED lights on your NETGEAR Router: https://kb.netgear.com/24603/How-do-I-disable-or-enable-the-status-LED-lights-on-my-NETGEAR-Nighthawk-router.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
MODEM
on January 20, 2022
Posted by: ED ROSE
WORKING GREAT,,SET UP COULD BE BETTER..QR CODE USELESS..NEED PAPER INSTRUCTIONS....."DAVE IN INDIA WAS OK "
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Difficult for a novice to set up
on January 20, 2022
Posted by: M Bond
It seems to be working fine now that I’ve got it set up, but the set up was stressful. Instructions need to be simplified.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Review of WiFi extender
on January 20, 2022
Posted by: Anonymous
Our FROG was not getting a good signal and added this WiFi extender to add an AT
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Pretty good
on January 20, 2022
Posted by: Anonymous
I had to replace an older model Netgear router with this cable modem solely because of where I moved to and needed the newer features. Doing great!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to Install
on January 19, 2022
Posted by: MamaJoyH
Great and easy even when it looks like it doesn’t work. I
Written by a customer while visiting netgear.com
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