Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
easy set up, east to use
on February 2, 2022
Posted by: Ann Boehnen
Easy to set up, easy to use works well in our two story house and from end to end.
Written by a customer while visiting netgear.com
Customer Rating
5
Everything I needed to save money.
on February 2, 2022
Posted by: Tereza M
Having my own modem/router is saving me money, and it is working very nice. Customer service was outstanding.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on February 2, 2022
Posted by: Julie Jannett
This has been a great router. Easy to set up and no problems at all.
Written by a customer while visiting netgear.com
Customer Rating
5
family friendly
on February 1, 2022
Posted by: Kraigge
Wallmart is family friendly, gave me a good price on my netgear device with great service
Written by a customer while visiting netgear.com
Customer Rating
5
nice router for the price
on February 1, 2022
Posted by: Anonymous
easy to setup and configure and gives me all the speed I paid xfinity for
Written by a customer while visiting netgear.com
Customer Rating
3
Adequate
on February 1, 2022
Posted by: Anonymous
Overall router works well. There are certain devices that do not pair or have slow connection that could be worked on.
Response from netgear.comBy Consumer Affairs, February 4, 2022
Hi Hannah,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Outstanding WiFi mesh router
on February 1, 2022
Posted by: Edward DOUGLAS
This works great ..it fixed our issue with dead spots.
Written by a customer while visiting netgear.com
Customer Rating
4
Great router lousy app
on February 1, 2022
Posted by: Gpt
The router is fantastic but I have to use internet based setup. The nighthawk app I am sorry to say is terrible. I have many netgear products and the apps that accompany them need a lot of work. Great router bad app
Written by a customer while visiting netgear.com