Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
A nice router
on February 12, 2022
Posted by: Christine
Works throughout my house, works 100% of the time. Was easy to attach my vpn to the internet connection
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Modem Router
on February 11, 2022
Posted by: Busa51
Purchased the AC1750 to replace an aging modem router. The difference was night and day. Highly recommend the AC1750! Thanks Netgear
Written by a customer while visiting netgear.com
Customer Rating
2
Less reliable than legacy model
on February 11, 2022
Posted by: Joey
Over the past week, this modem has been less reliable than our outdated modem. Service cuts in and out multiple times a day. The only thing that’s changed is our old router and modem have been replaced by this “improved” all-in-one model.
Response from netgear.comBy Consumer Affairs, February 14, 2022
Hi Joey,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot the connectivity issue you are experiencing: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot the connectivity issue you are experiencing: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR AC1750 WiFi Cable Modem Router
on February 11, 2022
Posted by: SaraB
love it, easy to setup and use, faster more reliable than my motorola
Written by a customer while visiting netgear.com
Customer Rating
2
Typical
on February 11, 2022
Posted by: g33koftrades
The big names in tech are at it again: creating goods and services specifically designed to be harder to use how you want as opposed to how they want. Look at the differences between v1 of this router and v2.
Written by a customer while visiting netgear.com
Customer Rating
4
Works ok
on February 11, 2022
Posted by: Linda kling
Works well. Took a little time for me to understand install instructions
Written by a customer while visiting netgear.com
Customer Rating
4
Seems to be working
on February 11, 2022
Posted by: Bob Staub
I needed to extend my wifi to a shed out back, about 100 feet from my router. Seems to be working fine...
Written by a customer while visiting netgear.com
Customer Rating
5
As advertised
on February 11, 2022
Posted by: Brian
This WiFi router was super easy to get setup and was working great within minutes. The NetGear App makes the process very simple.
Written by a customer while visiting netgear.com