Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Netgear AC1750 smart WiFi router
on February 15, 2022
Posted by: Relb
Easy set up. Slow to connect at times. Net gear app a little shady and doesn’t reflect the same settings as netgear does online. Overall good quality for the buck.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on February 15, 2022
Posted by: Anonymous
Easy setup,using the same network name was a big plus
Written by a customer while visiting netgear.com
Customer Rating
3
It’s ok
on February 15, 2022
Posted by: Rob T
Router easy enough to use maybe it’s my provider just ok
Written by a customer while visiting netgear.com
Customer Rating
1
WiFi Obliterator
on February 14, 2022
Posted by: Steve Eckhardt
Before I started using this device, my 10 year old laptop had a little trouble getting a WIFI signal at the far end of the house. With the Extender turned on, WIFI frequently fails. Newer devices also started having trouble. The only positive is that I am able to get a good wired connection from the device to a desktop. I should contact support, but time is precious.
Response from netgear.comBy Consumer Affairs, February 15, 2022
Hi Steve,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with troubleshooting your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with troubleshooting your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
4 Years and still going
on February 14, 2022
Posted by: 8000RPM
Gender:Male
I decided to save money and buy a modem/router rather than pay the monthly rental fee. I wanted something that would be robust, as I worked from home and a solid modem was essential. While it is true you can find cheaper modems, why go cheap when eventually this will pay for itself? Some of the setup does seem to be a bit "technical". My unit is so old, I should perform a firmware upgrade. But my philosophy is "if it ain't broke don't fix it". I have been completely satisfied with the performance and longevity of this modem.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4
AC1750 Review
on February 14, 2022
Posted by: Tim Craig
The unit works really great once you get it set up. I tried for several weeks to set it up unsuccessfully. I downloaded the setup application at least 9 times before the setup completed successfully. The only way I was successful was when I used the application. I really like the way it works now.
Written by a customer while visiting netgear.com
Customer Rating
5
Router Power
on February 14, 2022
Posted by: Mike
This thing is amazing! We are only paying for small mb internet but we are getting BLAZING FAST SPEEDS! Might as well paint this bad boy red put a lightning bolt on it and call it FLASH!
Written by a customer while visiting netgear.com
Customer Rating
5
New router
on February 13, 2022
Posted by: Anonymous
My internet had been failing numerous times per day for weeks. After blaming the provider, I installed this new router and problem seems to be resolved. I am very happy.
Written by a customer while visiting netgear.com