Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Long but productive experience
on February 17, 2022
Posted by: Benjamin Beiler
After several tries, i landed on an individual who calmly walked me through the process and came to a resolution.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on February 17, 2022
Posted by: Coots
Easy to install. Great customer service. Good price . Will buy again . Would recommend to all.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on February 16, 2022
Posted by: Serg
I was amazed on how easy and fast it was to set up, incorporating the app in the set up of the router was a great Idea, I was able to change the name and password on the network and the access to the router, great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Easily installed router
on February 16, 2022
Posted by: Ilene H.
Product is functioning well and easy to install. I just would like more information in the directions.
Written by a customer while visiting netgear.com
Customer Rating
5
Grandmas to all
on February 16, 2022
Posted by: Carolyn
Love this Netgear! Now I have service all over the house, even in the car in the garage. Bought it to use my Ring doorbell but got so much more. Can even watch all the free services and movies upstairs. Never had service upstairs before. This is awesome!!!
Written by a customer while visiting netgear.com
Customer Rating
1
Trash
on February 16, 2022
Posted by: Darvin Lima
An overpriced piece of plastic that’s connected to my wall. It does not work. I would rather chuck it into the ocean so it may end up in the pacific garbage patch.. WHERE IT BELONGS.
Response from netgear.comBy Consumer Affairs, February 16, 2022
Hi Darvin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem Router combo
on February 16, 2022
Posted by: K.E
Not only is this router affordable for what it offers, it is well worth the money spent. The setup is extremely easy and takes very little time to do. It works very well and offers fast speeds throughout the entire house. I would definitely recommend this product to others
Written by a customer while visiting netgear.com
Customer Rating
5
All in one
on February 15, 2022
Posted by: Glenda
Works well. Easy to install. Convenient all in one
Written by a customer while visiting netgear.com