Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy to set up.
on February 24, 2022
Posted by: Jonathan Stockmal
My NETGEAR 65 Wi-Fi was easier to set up than to decide which one to buy.
Written by a customer while visiting netgear.com
Customer Rating
5
Extender
on February 24, 2022
Posted by: Anonymous
My internet works much better. Now every body in the house can play and work smoothly. I’m so happy with this product, I recommend to my neighbor and he get one too.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on February 24, 2022
Posted by: Serg
The set up was as easy as downloading the app, follow the prompts and in a couple of minutes I was able to set my own password and network name.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good Router
on February 24, 2022
Posted by: Anonymous
Very big house, lots of stuff and it works great for everyone
Written by a customer while visiting netgear.com
Customer Rating
1
Worst router/modem combo I’ve ever used
on February 23, 2022
Posted by: Anonymous
So many issues from the get go. Setting up is a pain. App doesn’t work well. Internet is constantly going out even though we never had issues before switching to this product on top of our ISP confirming nothing on their end has changed. Our 5 WiFi is password protected and obviously requires it to use WiFi. Our 2.4 is asp password protected however it appears as an unsecured network and will let anyone access it without the password. Trying resetting it and closing out of the app to no avail. Would NOT recommend this to anyone! Steer clear!
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Arianna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This resource should help you with troubleshooting your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you continue to experience issues while using the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This resource should help you with troubleshooting your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you continue to experience issues while using the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on February 23, 2022
Posted by: Anonymous
From setup to consistent reliability makes the Netgear AC 1750 a good purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up. Great customer support
on February 23, 2022
Posted by: Anonymous
Simple to set up, I use the IPhone app too, great product and would recommend to my fitness and family. A
Written by a customer while visiting netgear.com
Customer Rating
5
Executive Director
on February 23, 2022
Posted by: Charles Siegel
Easy to install, worked well, excellent phone help when I needed it.
Written by a customer while visiting netgear.com