Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Awesome
on March 18, 2022
Posted by: Joseph c
Best move I ever did came out of emergency when my router died however the connection and speed plus the protection it provides is the best I have ever used especially working from home
Written by a customer while visiting netgear.com
Customer Rating
5
It works well.
on March 18, 2022
Posted by: Anthony DiCamillo
The router works well but I should have bought a higher capacity Netgear router.
Written by a customer while visiting netgear.com
Customer Rating
5
I am very happy with the modem
on March 18, 2022
Posted by: Ivan Huesca
the Netgear company modem is very good, I recommend it to everyone
Written by a customer while visiting netgear.com
Customer Rating
5
Simple and Easy
on March 17, 2022
Posted by: Stevo_80
Gender:Male
I have this installed in the ceiling space in my two storey house, with a wired connection to our CCTV DVR. Had to replace a cheap unit that failed after a year.
This one works perfectly and boosts the signal in our main bedroom, which had the weakest wifi signal in the house. Love the single SSID and password, makes life easy.
This one works perfectly and boosts the signal in our main bedroom, which had the weakest wifi signal in the house. Love the single SSID and password, makes life easy.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent reception
on March 17, 2022
Posted by: EMG
This modem router is much better than our previous device.
Written by a customer while visiting netgear.com
Customer Rating
1
Good yesterday, very bad today.
on March 17, 2022
Posted by: Alex Kot
After installation, the connection in house was good. Today, even on a single TV set, the picture is permanently freezing.
Response from netgear.comBy Consumer Affairs, March 17, 2022
Hi Alex,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Works ok but unable to connect some devices
on March 17, 2022
Posted by: Reknes3
Works good but I am unable to connect my babies Owlet sock to the WiFi since this router has 5G
Response from netgear.comBy Consumer Affairs, March 17, 2022
Hi Reknes3,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on March 17, 2022
Posted by: Alf’s mom
I am very pleased with this mesh Wi-Fi extender. It was purchased to accommodate guests in the extra bedroom. I did not realize how poor the reception was until a recent comment. This made all the difference in the world.
Written by a customer while visiting netgear.com