Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Awesome router!
on March 22, 2022
Posted by: Cg997
Super fast internet, easy to set up, lots of customization with the app
Written by a customer while visiting netgear.com
Customer Rating
5
Wow
on March 21, 2022
Posted by: Miyagi
Very easy to install and activation is easy. Works great
Written by a customer while visiting netgear.com
Customer Rating
5
a great product this is my second nutgear router
on March 21, 2022
Posted by: Anonymous
a great product this is my second nutgear router. the first one lasted many years
Written by a customer while visiting netgear.com
Customer Rating
3
A disappointment
on March 21, 2022
Posted by: Doug donn
Needed a firmware update the second I opened the box. Thought I was buying an upgrade from another router that fried but sadly spent about $20 more just buying the same one I had fried for one with less range and it needs a reset every week. It will start fast then trickle off speed all week till it outright stops. Also, not sure if there is a setting for the lights but they are way to bright and it is something i will do if/when I have time. If not a piece of tape will have to do.
Response from netgear.comBy Consumer Affairs, March 22, 2022
Hi Doug,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
To assist with your device's LED lights, please follow the instructions in the following link: https://kb.netgear.com/24603/How-do-I-disable-or-enable-the-status-LED-lights-on-my-NETGEAR-Nighthawk-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US.
To assist with your device's LED lights, please follow the instructions in the following link: https://kb.netgear.com/24603/How-do-I-disable-or-enable-the-status-LED-lights-on-my-NETGEAR-Nighthawk-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
fantastic
on March 21, 2022
Posted by: Charles Trotter
Had a new cable company hookup my home last week, did not rent but had them install their service using this modem and the service person said it was the best to use, very happy with how easy it was for the hookup and simple it is to add another item to.
Written by a customer while visiting netgear.com
Customer Rating
5
Worth the price
on March 20, 2022
Posted by: Jazmine
Definitely worth the price and easy set up with the service you have.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750 cable modem
on March 20, 2022
Posted by: Gene Coonce
Everything is working as it should. Very easy setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Wifi Mesh Extender AC1750
on March 20, 2022
Posted by: JR
This product has work great and helped my everyday internet life.
Written by a customer while visiting netgear.com