Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Easy setup
on March 25, 2022
Posted by: Gomer34
I am not very smart with computers but setting this this router up with really easy and words very well I am very pleased with it
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful modem!!
on March 25, 2022
Posted by: Joanna Conde
I live in a little larger than average home. In the past our modem rented by wifi services could not reach certain areas of our home. THIS MODEM CAN! I was fairly surprised that it was still receptive outside on the yard. HIGHLY RECOMMEND!!
Written by a customer while visiting netgear.com
Customer Rating
4
Great for a small place.
on March 25, 2022
Posted by: JVW
If you have a small apartment/house, this this willl work just fine.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product, no renting
on March 25, 2022
Posted by: Anonymous
Excellent product, decided to buy so I wouldn’t have to rent
Written by a customer while visiting netgear.com
Customer Rating
1
Router
on March 25, 2022
Posted by: Anonymous
The router did not work at all. K tried every way to set it up even contacted support. Wasn’t able to connect
Response from netgear.comBy Consumer Affairs, March 25, 2022
Hi Ebony,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on March 25, 2022
Posted by: Timothy Cuneio
This was a easy setup and activation with Xfinity. Now I have blazing fast Internet in my home for the first time in two or three years highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Worth Every Penny
on March 25, 2022
Posted by: Jon H.
I went from having a non-existent WiFi signal on the opposite end of my house from my router, to now, it’s like I’m sitting right next to it. Set up was quick and easy as well. Highly recommend to anyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Router- Operational Review
on March 24, 2022
Posted by: Lisa M Root
The router is working great, however, getting it set up was not easy.
Written by a customer while visiting netgear.com