Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Fast great router
on March 30, 2022
Posted by: Anonymous
We have never had Wifi at our house. We always had so many medical bills. Now that we have our rainbow baby she loves GooGaa so it’s time for wifi to be able to watch it. We love how easy it was to connect and how fast it is. We are glad we got Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk
on March 30, 2022
Posted by: Gary Mendenhall
Great product, easy simple instructions and set up. Would highly recommend, our house of 4 ppl has numerous electronics running off this router, with no issues!
Written by a customer while visiting netgear.com
Customer Rating
5
After set up OK
on March 29, 2022
Posted by: Djh
Not easy to set up. Had to hire a computer tech and he took a while to figure it out. Once working just fine. Ot all of us are experts and can down load directions due to poor area for phones without internet
Written by a customer while visiting netgear.com
Customer Rating
5
Feedback on my Netgear
on March 28, 2022
Posted by: Richard W. Kitterman
I had some challenges installing the equipment, which Netgear tech support did an excellent job of helping me through. Since then, I have had strong, Stable WiFi and am completely happy that I bought the system.
Written by a customer while visiting netgear.com
Customer Rating
5
New router
on March 28, 2022
Posted by: Jim sarantakos
It was easy to install booted right up works great !!!!
Written by a customer while visiting netgear.com
Customer Rating
5
New router
on March 28, 2022
Posted by: Jim sarantakos
It was easy to install booted right up works great !!!!
Written by a customer while visiting netgear.com
Customer Rating
3
Not very reliable
on March 27, 2022
Posted by: Rene Beaudet
Since our purchase, it keeps loosing internet here and there. It happens several times in a day. Sometimes, it will last only a few seconds and other times, I have to disconnect and reconnect.
Response from netgear.comBy Consumer Affairs, March 29, 2022
Hi Rene,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
So easy
on March 27, 2022
Posted by: JoahAsh
I have very little knowledge of Tec. This was almost plug and play. So simple even I figured it out.
Written by a customer while visiting netgear.com