Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
1
Connection issues
on April 18, 2022
Posted by: Vol kos
This router always drop from internet. A huge regret to buy
Response from netgear.comBy Consumer Affairs, April 19, 2022
Hi Vol,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
don’t buy this product at all
on April 17, 2022
Posted by: Shiva
Don’t buy this product, suddenly wifi will disconnect and needs to be restart
Response from netgear.comBy Consumer Affairs, April 19, 2022
Hi Shiva,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Upgrade Speed
on April 17, 2022
Posted by: Wmjewell
I needed a router that would take the faster speeds offered. This did the job.
Written by a customer while visiting netgear.com
Customer Rating
5
Weak wi-fi cleared up
on April 17, 2022
Posted by: AJ Martinez
Bought another Netgear extender for another property that had weak wi-fi in the spa room. Cleared up the buffering and signal loss that kept occurring. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Weak wi-fi cleared up
on April 17, 2022
Posted by: AJ Martinez
Bought another Netgear extender for another property that had weak wi-fi in the spa room. Cleared up the buffering and signal loss that kept occurring. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great performance
on April 17, 2022
Posted by: Anonymous
We needed a new modem/router and decided to get AC 1750. It works great and was easy to set up on our own.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on April 16, 2022
Posted by: Norcalgirl
This is a great router so glad we went on our own than using XFinity’s equipment
Written by a customer while visiting netgear.com
Customer Rating
5
solved my buffer problem
on April 16, 2022
Posted by: mike
got the netgear ac1750 router,Had my old router for 10 plus years, it was time for a new one. Solved all my internet problems.
Written by a customer while visiting netgear.com