Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
No more dead zones
on April 26, 2022
Posted by: Jameson
Product worked as described. Placed in a location that was between my router and a spot that was getting no Wi-Fi signal and now my whole house is covered!
Written by a customer while visiting netgear.com
Customer Rating
4
Great router
on April 26, 2022
Posted by: Chris C
Easy setup and install, looks dope and haven’t had a problem with it yet!
Written by a customer while visiting netgear.com
Customer Rating
4
Need more details on troubleshooting.
on April 26, 2022
Posted by: Roger Vince
The engineering is fine. The router works as expected. I had a few problems and there were not enough detailed instructions on troubleshooting. I am sure this is because they want you to purchase their support service.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy setup
on April 25, 2022
Posted by: Anonymous
Easy setup and reset. Visible buttons and instructions in software easily understood and work well.
Written by a customer while visiting netgear.com
Customer Rating
4
Doing it’s job
on April 25, 2022
Posted by: Hunter Sturgill
Once fully set up, everything seems to be working just fine. I also enjoy the nighthawk app, makes it very easy to do updates, parental control, and change your password.
Written by a customer while visiting netgear.com
Customer Rating
4
Router fine, phone app terrible
on April 24, 2022
Posted by: Dennis McCarl
First attempt to install with the phone app did not work. The second attempt did work but only lasted for 30 minutes. The first attempt with phone consultation lasted 35 minutes, was dropped, and I was never called back. The second attempt lasted for over an hour and it did work. Both consultants were extremely hard to understand.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on April 23, 2022
Posted by: Nancy Andrysiak
Had this up and running in under 15 minutes. Fast and easy!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent content and speed
on April 23, 2022
Posted by: Anonymous
I am able to view the cable channels In which I have interest. Also I am able to shop online at all the companies In which I have interest
Written by a customer while visiting netgear.com