Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
2
Didn’t work well for me
on April 29, 2022
Posted by: Polka Dot
This was a replacement for a router that got fried in a power surge. It didn’t work well for me. It wasn’t strong enough to cover my small home and we got knocked offline often. I replaced it within 2 weeks and am much happier with the Motorola I purchased. I will say their service department was nice and helpful, but the router-modem just didn’t work well for me.
Response from netgear.comBy Consumer Affairs, April 29, 2022
Hi Polka Dot,
We're sorry to hear that you had problems with your C6300 and have already returned it. When experiencing issues with your wireless network or devices disconnecting, we recommend checking out this troubleshooting resource for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the modem/router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your C6300 and have already returned it. When experiencing issues with your wireless network or devices disconnecting, we recommend checking out this troubleshooting resource for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the modem/router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on April 28, 2022
Posted by: Anonymous
This is my second netgear router and it does a great job! I have had one at our home for years and now we put this one in our beach place and it works great. Will buy again and I highly recommend netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Functions great
on April 28, 2022
Posted by: Roni Connolly
I prefer not to load all sorts of apps on my phone. Trying to set this up on the computer was a real pain. I ended up setting it up on my phone then removing the app. The phone app was easy but so was the computer website one for my older Netgear extender. Wish the new one had the same option.
Written by a customer while visiting netgear.com
Customer Rating
5
So good
on April 28, 2022
Posted by: Anonymous
This is the best router I’ve had so far it’s fast no lagging. I had a standard router from my ISP but I returned it it wasn’t working for me
Written by a customer while visiting netgear.com
Posted by: Mr. Jemison
Gender:Male
Verified Purchase:Yes
Works well all over the house, basement,1st floor, and 2nd floor. Also garage too.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on April 27, 2022
Posted by: S Hannah
Decently priced, very easy setup with the app. Would definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on April 27, 2022
Posted by: Richard Dryburgh
I replaced the cable modem supplied to me by Comcast. Your product had good instructions and was easy to install. My Internet is more reliable and has been working well.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid router
on April 26, 2022
Posted by: Clifton
Good wifi speed and range. can run multiple devices at the same time with no slowdowns. plenty of ethernet ports for direct connections. Bought this unit a second time because my first one worked great for 4 years till lightening killed it.
Written by a customer while visiting netgear.com