Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Fast modem/router
on May 6, 2022
Posted by: Bonnie
Easy set up, I am not a techie but was able to quickly set it up. So much faster than my old modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Efficient
on May 6, 2022
Posted by: Anonymous
Purchased this for my mom and she loves it! It’s very handy to have a router/modem combo, especially if it’s fast!
Written by a customer while visiting netgear.com
Customer Rating
4
NETGEAR AC1750
on May 5, 2022
Posted by: SURESH SORIMUTHU
i received the reburbished item, i am unable to connect though i am getting the internet.
Written by a customer while visiting netgear.com
Customer Rating
4
A novice can do it.
on May 5, 2022
Posted by: her6736
Easy set up with competent professional backup if needed.
Written by a customer while visiting netgear.com
Customer Rating
3
Mostly great but..
on May 5, 2022
Posted by: Marissa Scott
It’s been mostly great but here in there it just cuts out
Response from netgear.comBy Consumer Affairs, May 5, 2022
Hi Marissa,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also to troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
great router
on May 5, 2022
Posted by: marc lundquist
Great router, easy to install. Very user friendly. The nighthawk software is great
Written by a customer while visiting netgear.com
Customer Rating
4
Very good, not perfect
on May 4, 2022
Posted by: Rodrigo
We really like it! It’s fast, easy to set up, but it doesn’t cover as much as advertised (I may need to change it into another room).
Written by a customer while visiting netgear.com
Customer Rating
4
Pretty good product
on May 4, 2022
Posted by: LaToya M
Netgear has always been a very trusted go-to brand for me. I bought this router because I needed more coverage than my previous Netgear router provided. Still a little spotty in the back corner of my house but it will do. Also love the features in the Nighthawk app. Was unable to use it with my old router.
Written by a customer while visiting netgear.com