Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Swift and Simple Upgrade
on May 25, 2022
Posted by: Hannah Prunk
I was having issues with my ISP's router and looked into NETGEAR because of their reputation. Setup was so easy; scan the QR code, plug it in and it does all of the work for you. There are plenty of options to customize your privacy, passwords, etc. The biggest bonus is getting faster internet speeds than the ISP's stock router! Total win.
Written by a customer while visiting netgear.com
Customer Rating
1
Broken
on May 25, 2022
Posted by: Sheila
My router is not updated because my warranty is out and I don’t have money to pay for it. No one does anything for free I guess.
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi extender
on May 25, 2022
Posted by: Mike S
Bought this wifi extender and it works great. I now have wifi outside and in my shed. Works as advertised.
Written by a customer while visiting netgear.com
Customer Rating
5
It is pretty nice
on May 25, 2022
Posted by: Binod Paudel
I bought it and have been using it for the first time. The internet speed is far better than with the other device.
Written by a customer while visiting netgear.com
Customer Rating
4
Good connectivity but could use some design help
on May 24, 2022
Posted by: Nate
TLDR: Good router but needs some design improvements.
I've used a lot of routers over the years. This one provides good speed, a large connectivity range, and is fairly reliable--I only have to reset it every 2-3 months if connections drop completely.
It would be helpful if the reset button were more accessible on the front or side of the device rather than at the back underneath all the ports and their cables. I don't know why manufacturers still insist on putting reset buttons in difficult to reach places, especially because we all need to do hard resets regularly.
Speaking of accessibility, it would be a huge help if the icons on the front of the device were clearly labeled so I don't have to find a user manual every time a connection needs troubleshooting.
Written by a customer while visiting netgear.com
Customer Rating
4
internet extender
on May 24, 2022
Posted by: Amy
Easy set up. Allows internet access in detached garage and yard. Good price. Wish I would have bought it a lot sooner!
Written by a customer while visiting netgear.com
Customer Rating
5
Greatness as expected
on May 24, 2022
Posted by: Neil Pernikoff
It has tremendously helped me and my family able to have a internet connection in our basement
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on May 24, 2022
Posted by: SC
Router works wonderfully throughout a 4 level townhouse. No additional mesh needed. Setup instructions when not using the Nighthawk app were not great so suggest using the app or plan on calling Netgear for support. (They were very good.)
Written by a customer while visiting netgear.com