Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
good
on May 29, 2022
Posted by: Adam Hungerford
This is a good router. Works great, have had no problems, plug and play.
Written by a customer while visiting netgear.com
Customer Rating
4
So easy to install
on May 28, 2022
Posted by: Anonymous
This router was very easy to install and get set up. Has clear instructions and it has been working great for the few weeks I've had it set up. Would recommend to everyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Overall good equipment
on May 27, 2022
Posted by: Rosalynd Brisco
I have had no problems at all, easy to use and glad I made the purchase
Written by a customer while visiting netgear.com
Customer Rating
1
Weak! Lagging connection / Very Poor Performance
on May 27, 2022
Posted by: Jacob Shepan
Gender:Male
I Bought this a little over 3 months ago for use with only TWO devices, has never worked on both at the same time since installation (I've also factory reset the device twice) - has made our wifi signal worse overall. I work from home so I have very very strong wifi, no problems there. The 'Nighthawk' app is also terribly designed, attempting to win you over with a flashy interface that has very little useful features beyond nice pictures. Definitely would recommend. Would rather throw in the river. I'm lucky I don't have anger issues, if you do, do not go near this thing.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, May 31, 2022
Hi Jacob,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
EXCELLENT PERFORMANCE
on May 27, 2022
Posted by: MEDHAT ABOUHEMELA
- stable connection
- fast internet
- steady signal
- fast internet
- steady signal
Written by a customer while visiting netgear.com
Customer Rating
5
Great and Easy to use
on May 27, 2022
Posted by: Dymier B.
I order a Netgear refurbished AC1750 WiFi Cable Modem Router (C6300v2) and it works perfectly. The set up was easy and straight forward. I have my gaming hardwired and my mobile devices connected wirelessly. The Netgear app allowed me to customize my WiFi name and password. 10/10 experience.
Written by a customer while visiting netgear.com
Customer Rating
1
Can’t connect via Nighthawk
on May 27, 2022
Posted by: Not Happy
Can’t connect with Nighthawk app. Customer support could not resolve
Written by a customer while visiting netgear.com
Customer Rating
5
This thing works well
on May 27, 2022
Posted by: Kenneth Zarecor
This is an excellent router. It is fast, efficient and always exceeds expectations. It was also easy to install.
Written by a customer while visiting netgear.com