Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Fast internet!
on June 8, 2022
Posted by: Michael
Fast internet with coverage that extends to all rooms and outside. Not as good as mesh wifi units but this is awesome for budget students.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Home WiFi at great price
on June 8, 2022
Posted by: Dave King
Like the new NetGear AC 1750 WiFI Router. It works with my existing WiFi Extender.
Written by a customer while visiting netgear.com
Customer Rating
3
Decent for the price
on June 8, 2022
Posted by: PRINCE SAINI
Its been a week since I got it. It was easy to setup. It froze once but otherwise is ok. Decent purchase for the price.
Response from netgear.comBy Consumer Affairs, June 8, 2022
Hi PRINCE,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product freezing up. If you experience connectivity issue again, this resource should help you:https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product freezing up. If you experience connectivity issue again, this resource should help you:https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on June 8, 2022
Posted by: KCline
It works great in the basement, FYI set up, hook to your router then move the extender after setup to the location you need it in.
Written by a customer while visiting netgear.com
Customer Rating
4
Good Coverage
on June 7, 2022
Posted by: Christine L Felix
Not really a techie here, so not much to say. We get good reception in all of our rooms. Our condo is 1350 s.f.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem
on June 6, 2022
Posted by: Destiny Walker
Great modem and router combo. Affordable and compatible with most internet providers in my area. Easy to hook up and get activated.
Written by a customer while visiting netgear.com
Customer Rating
3
Review
on June 6, 2022
Posted by: Anonymous
Problems with connection through xfinity after 2mo. Not happy that I can't return it
Response from netgear.comBy Consumer Affairs, June 8, 2022
Hi Todd,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Satisfied
on June 6, 2022
Posted by: Yana W.
Recent purchase. Very easy to set up and so far so good.
Written by a customer while visiting netgear.com