Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
working great!
on June 12, 2022
Posted by: Paula Kay Goins
Xfinity technician PATIENTLY walked me through the process of setting up my NETGEAR Modem Router. He said it will be much more efficient than my Motorola had been.
The 2.4Ghzenerators was defective from the power on. My Main PC's adapter is single band 2.4GHz. So I bought a Dual Band Adapter and now I can use the modem on my main PC.
Response from netgear.comBy Consumer Affairs, June 13, 2022
Hi AEdwa10358,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with a 1 year hardware replacement warranty, and if your C6300 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.