Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Quick n easy
on June 24, 2022
Posted by: Judy
The modem router works great! There was a little glitch getting it registered, but I called the support line and it was quickly rectified. Absolutely recommend this modem!
Written by a customer while visiting netgear.com
Customer Rating
4
Mobile setup
on June 23, 2022
Posted by: Anonymous
5 stars for the device, 4 stars for setup. Could not setup on mobile, had to setup on laptop, mobile would not connect even after tech support.
Written by a customer while visiting netgear.com
Customer Rating
5
Top Of The Line
on June 23, 2022
Posted by: Anonymous
Faster than I ever dreamed possible. It's outstanding.
Written by a customer while visiting netgear.com
Customer Rating
2
Not stable - requires daily power cycles
on June 23, 2022
Posted by: CPL
Could be a firmware issue, but it is updated to the latest. At least once a day it just stops working and will recover with power cycle.
Response from netgear.comBy Consumer Affairs, June 24, 2022
Hi CPL,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Modem/Router
on June 23, 2022
Posted by: Madaline Harbor
This product is spot on. It was very easy to setup and connect and I am not technically able but I did this. The speed is great for the 5G speed in my apartment!
Written by a customer while visiting netgear.com
Customer Rating
5
Great little router!
on June 22, 2022
Posted by: Anonymous
The NETGEAR AC1750 is a great all round router for any small office user!
Written by a customer while visiting netgear.com
Customer Rating
5
Lost without it!
on June 22, 2022
Posted by: Kurt Orcutt
I am on my second NETGEAR Router. Unfortunately my first one had an electrical issue cause by a lightening strike. I was lost without service and got a replacement from the retailer as soon as I could. Love how easy they are to setup and they work flawlessly.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750
on June 22, 2022
Posted by: Andrey Shashok
Happy with my purchase of a Netgear AC1750 Modem Router. Easy fast set-up with the App and a call to the internet service provider to activate in their system. This unit provides flawless streaming to our HD TVs, iPads and Desktop computer with up to 1Gbps download and 100Gbps upload. I highly recommend it.
Written by a customer while visiting netgear.com