Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
It works fine
on July 7, 2022
Posted by: Anonymous
Seems to work well and I have not had any issues with it once I was able to get it set up to the web provider. Can't remember the issue but there was something that made me grind my teeth.
I've been using it for a few months intalled on the second floor to boost signals. The app works well and it does help the signals, took 1 star away cause it is slightly pricy but worth it plugs right into wall
Our new NetGear is just as awesome as was our previous one. We stick with the NetGear brand because we know the quality and reliability of their products.
I have had nothing but problems with this modem/router. Every day getting disconnected. Won’t except the password that is clearly on the router itself. I will be returning it to the store
Response from netgear.comBy Consumer Affairs, July 8, 2022
Hi Sandra,
Thank you for your review, we appreciate your feedback. We're sorry to hear that you are experiencing problems with your C6300 and are considering returning it. When experiencing connectivity issues, we recommend checking out a few troubleshooting resources: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US, and also: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need additional assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
I just bought this router to end my rental service with my internet provider and I instantly had a larger range and stronger connection. Thanks Netgear!