Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
works great!!
on July 12, 2022
Posted by: Kathy Hudson
easy to set up....
customer service was the best...
customer service was the best...
Written by a customer while visiting netgear.com
Customer Rating
4
AC1750
on July 11, 2022
Posted by: Paul Penton
great modem router that exceeds my expectations. has functioned seamlessly for the year it has been in service. netgear customer service has been outstanding.
Written by a customer while visiting netgear.com
Customer Rating
5
Up and running !
on July 11, 2022
Posted by: Rick E Keeler
Well my Netgear cable router is absolutely amazing !
Written by a customer while visiting netgear.com
Customer Rating
1
Not Satisfied
on July 11, 2022
Posted by: Samir Dhanani
Not as Expected. slow speed and sometimes can't find 5ghz
Response from netgear.comBy Consumer Affairs, July 12, 2022
Hi Samir,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Perfect and Simple
on July 11, 2022
Posted by: Addie
I got this to use with Xfinity when moving into my apartment. It took a little while to set up and I ran into a few issues, but eventually it worked out and it is working great!
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on July 11, 2022
Posted by: Joan
Need a new router and modem because I had to shut my combo unit off four times a day to be able to work and reboot so far I haven’t had any problems with the new one very happy
Written by a customer while visiting netgear.com
Customer Rating
5
Quick and easy
on July 11, 2022
Posted by: camorris0001
Easy to setup and has a great range, I can now surf on my patio, the internet that is :-).
Written by a customer while visiting netgear.com
Customer Rating
5
Extremely fast
on July 11, 2022
Posted by: Alana Bynum
This router has an extremely easy set-up process. The app walks you through the process step by step. The router is super speedy, and our internet connection is great throughout our whole house!
Written by a customer while visiting netgear.com