Could not get this item to function properly on the Spectrum network. Returned item.
Response from netgear.comBy Consumer Affairs, July 18, 2022
Hi Blueangel,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product and have returned your C6300. These resources should help you when experiencing problems setting up your device while on a certified and compatible ISP such as Spectrum: https://kb.netgear.com/000061843/Which-NETGEAR-cable-modems-or-gateways-are-certified-by-my-cable-service-provider?language=en_US, and also: https://kb.netgear.com/24938/How-do-I-connect-my-NETGEAR-Cable-Modem-Router?language=en_US.
If you decide to repurchase the C6300 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
I set it up in less than 20 minutes. It works very fast for my devices as a medical student. I am glad I chose this one and would recommend it to everyone I know.