Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
5Ghz band keeps rebooting
on August 15, 2022
Posted by: RKG
Not sure why but the 5Ghz keeps restarting which drops my VPN
Response from netgear.comBy Consumer Affairs, August 16, 2022
Hi RKG,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
So So
on August 15, 2022
Posted by: Earl
The good is that it came sooner than expected and was easy to install. The bad is that we keep having interruptions in our internet connections. It doesn't last long and eventually reconnects. But it is frustrating.
Written by a customer while visiting netgear.com
Customer Rating
5
life saver!!
on August 15, 2022
Posted by: gus rolfes
we had to replace old outdated router and this one exceeded our expectations! great support and easy to install!
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great, 5G is Fast
on August 15, 2022
Posted by: JB
Exactly the upgrade I need to my modem that wasn’t capable of 5G. This box provided an immediate fix to my slow download speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR AC1750 Review
on August 15, 2022
Posted by: Sterling Truitt
The AC1750 modem router is great. It's very convenient to have one unit that provides the function of a modem and a router all in one. The setup was simple and easy as well, especially for someone who is not technically savvy. The wifi connection to all of my devices stays strong and has not gone out once. It is also slim and fits very nice on my tv stand without clashing with any decorations. Overall I would recommend the AC1750 to anyone looking for an all in one modem and router package.
Written by a customer while visiting netgear.com
Customer Rating
5
SUPER FAST CONNECTION
on August 14, 2022
Posted by: Anthony Taylor
Set up was easy and took less than 10 minutes and now I’m getting my full 800 MBPs!
Written by a customer while visiting netgear.com
Customer Rating
5
Works like charm
on August 14, 2022
Posted by: RJI
My previous router had intermittent internet disconnects, which was getting really annoying. I’ve had this router in place for a week now without any problem whatsoever. It’s a solid piece of equipment!
Written by a customer while visiting netgear.com
Customer Rating
5
Better connection than xfinity
on August 14, 2022
Posted by: Jesse A
Honestly haven't had any connections or speed issues since swit hing over.
Written by a customer while visiting netgear.com