Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Great
on June 6, 2026
Posted by: bob sadler
No complaints, works fine, first time user, I have not experienced one problem:)
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I’ve ever owned.
on May 5, 2026
Posted by: Edward Bean
I’ve wasted way too much time dealing with dead zones and buffering. This Netgear R6400v2 has been a total game-changer. I get a perfect signal in every room of the house, even the spots where my old router failed. I have multiple devices streaming and gaming at the same time, and it doesn't skip a beat. With easy setup, I was online in less than 10 minutes using the app. If you’re on the fence, just get it. It’s reliable, fast, and worth every cent.
Written by a customer while visiting netgear.com
Customer Rating
5
INCREDIBLE UNIT!
on May 4, 2026
Posted by: Gary Holdinghausen
After 5 years of having our Television WIFI coverage dropping the signal. I installed the AC1750 unit and it immediately corrected the problem NO MORE DROPPED SIGNAL! My wife is VERY HAPPY.
THANK YOU!
THANK YOU!
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear ac1750 nighthawk
on May 2, 2026
Posted by: Ruben c
Very reliable Wi-Fi connection and land router connection no interruptions high-speed Internet. I got this to compete an MLG games and my connection has been stronger than ever.
Written by a customer while visiting netgear.com
Customer Rating
5
Life Saver
on April 25, 2026
Posted by: Darius Burden
I’ve been using the Netgear Nighthawk router in my apartment, and overall it’s been a really solid upgrade. Setup was quick and straightforward using the app, and I was up and running within minutes. It has great speed and consistency!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Works better than cable
on April 19, 2026
Posted by: Rick
Works fast and I don’t have to pay the cable company every month for the use
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear review
on April 11, 2026
Posted by: Jeremy VanCise
Signal strength is good. Issue is with software. I am unable to make any changes in software such as router name. Every time I try it tells me its unable to make changes at this time.
Written by a customer while visiting netgear.com
Customer Rating
3
Not what I was hoping for.
on April 4, 2026
Posted by: Anthony
I bought this router as a major upgrade to my previous TP-Link.
We mainly game in our house. So the TPLink we were pushing it to its limit. So I did some research and saw that this r6400v2 was an affordable upgrade. BIG MISTAKE!! The first couple of days it just would power off the restart. While in gaming matches, mind you. And at some points the WiFi would tell us we were not connected to the internet. When our Router with our ISP was connected with no issues. We have to restart this router routinely by this point. I thought maybe it was an update it needed so connected it up and did a software update. And it continues to do what it wants when it wants. It’s just not what I expected to have to deal with with a name like this. Super disappointed. Our TPlink has never given us issues. Starting to regret making this decision.
We mainly game in our house. So the TPLink we were pushing it to its limit. So I did some research and saw that this r6400v2 was an affordable upgrade. BIG MISTAKE!! The first couple of days it just would power off the restart. While in gaming matches, mind you. And at some points the WiFi would tell us we were not connected to the internet. When our Router with our ISP was connected with no issues. We have to restart this router routinely by this point. I thought maybe it was an update it needed so connected it up and did a software update. And it continues to do what it wants when it wants. It’s just not what I expected to have to deal with with a name like this. Super disappointed. Our TPlink has never given us issues. Starting to regret making this decision.
Written by a customer while visiting netgear.com