Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
A repeat customer
on September 6, 2022
Posted by: Gary Mitchell
Lightening took out my previous Netgear AC1750. I liked the first one so much, easy to install and completely reliable. An outstanding modem router.
Written by a customer while visiting netgear.com
Customer Rating
5
Works properly!
on September 6, 2022
Posted by: RBS
Set up easily with my Blackhawk router. Read the instructions and follow carefully.
Written by a customer while visiting netgear.com
Customer Rating
3
Works ok
on September 6, 2022
Posted by: Bellia Wheeless
The first day it gave a great signal. Since then the signal quality has gone down. I haven't noticed my wifi range being any better than it was before.
Response from netgear.comBy Consumer Affairs, September 9, 2022
Hi Bellia,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome , easy love it
on September 5, 2022
Posted by: Francisco valencia
The best router I’ve had by far love how I can see every time some one connects
Written by a customer while visiting netgear.com
Customer Rating
5
ok modem
on September 5, 2022
Posted by: liu siqi
i bought ac1750 modem router combo recently. it randmly loses its wifi when all the indicatuon lights are normal. i called customer support and went over all the steps to fix it. and they told me to change to another adapter myself to replace the one comes with the modem. i feel like if you guys know that you gave a bad adapter, why do not you just send me a new adapter?
Written by a customer while visiting netgear.com
Customer Rating
4
Updated WIFI
on September 5, 2022
Posted by: Mar
Internet was super slow and discovered it was 10 year old router(!) updated to Netgear and service greatly improved.
Written by a customer while visiting netgear.com
Customer Rating
5
best router for the money
on September 4, 2022
Posted by: Jim Strom
needed a wi-fi router for new laptop read reviews for this one and they were all 5 stars. so i purchased it and it was extremely easy to set up and it's very fast.
Written by a customer while visiting netgear.com
Customer Rating
4
Works well
on September 4, 2022
Posted by: Yaya Akinde
Love the extender. Setup can be a bit tricky but not too terrible. Definitely gets the job done for the upstairs.
Written by a customer while visiting netgear.com