Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Stellar
on September 11, 2022
Posted by: Andrea Hatch
Easiest setup and stellar connection. I’d definitely recommend this to anyone looking to extend their connection especially throughout their basement. It’s been a game changer.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear is awesome
on September 11, 2022
Posted by: Joseph Toleafoa
This is the best modem/router we ever had before 5 out of 5 stars
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to setup
on September 11, 2022
Posted by: Csw
Really easy to set up and use. My internet was dropping, called both providers. Netgear technical support was very helpful ensuring my product was working properly, eliminating a lot of effort with Xfinity
Written by a customer while visiting netgear.com
Customer Rating
5
WOW
on September 10, 2022
Posted by: Anonymous
Got NETGRAR AC1750 Smart WiFi Router and I have great connections with all my items, no outages, no lost connections and great speed..
Worth every penny and it wasn't that expensive to begin with..
Worth every penny and it wasn't that expensive to begin with..
Written by a customer while visiting netgear.com
Customer Rating
4
Good but could be better
on September 10, 2022
Posted by: Ali Haisam Muhammad Rafid
Very good performance overall. But randomly drops connection
Written by a customer while visiting netgear.com
Customer Rating
5
Big improvement
on September 10, 2022
Posted by: Mitchell Sell
Was having problems with my old router and working from home needed an upgrade. This was excellent value for the price.
Written by a customer while visiting netgear.com
Customer Rating
1
Still slow
on September 10, 2022
Posted by: Megan
We replaced a 5 year old model with this one and now my download speeds are slower!
Response from netgear.comBy Consumer Affairs, September 12, 2022
Hi Megan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi Extender Tool
on September 10, 2022
Posted by: Sexy Lady
My wifi Netgear is a great tool to use for allowing my internet service to extend outside the range.
Written by a customer while visiting netgear.com