Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
tech support important
on September 13, 2022
Posted by: Nelie
Senior who was installing a router myself for first time. The tech support was fantastic, very patient and explained in clear terms what I needed to do. Bravo!
Net gear always has amazing and very effective products. We are super satisfied with our purchase of the router modem and have had no issues whatsoever
It's a pretty decent router; I bought it because with my old one, I got a 'default gateway' error every single day, at least twice. I still get them with this new one, but they are few and far between now, which is what I wanted. Overall, I'm very pleased with this router.
I was frustrated when I called and the person that took my called was great. Calmed me down, at the end of the call I apologized and we were able to laugh.
The nighthawk router is simple to set up even a small child can do it...with its own app and security features a novice can feel protected I would recommend this to anyone looking to beef up their home wifi network.