Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
tech support important
on September 13, 2022
Posted by: Nelie
Senior who was installing a router myself for first time. The tech support was fantastic, very patient and explained in clear terms what I needed to do. Bravo!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works very well!!!
on September 13, 2022
Posted by: Anonymous
Net gear always has amazing and very effective products. We are super satisfied with our purchase of the router modem and have had no issues whatsoever
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Not Bad at All
on September 12, 2022
Posted by: xfphile
It's a pretty decent router; I bought it because with my old one, I got a 'default gateway' error every single day, at least twice. I still get them with this new one, but they are few and far between now, which is what I wanted. Overall, I'm very pleased with this router.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works perfect.
on September 12, 2022
Posted by: Ncognito2212
Works perfect! Quick set up / reboot. Couldn’t be happier
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Customer
on September 12, 2022
Posted by: Marlene Pommells
I was frustrated when I called and the person that took my called was great. Calmed me down, at the end of the call I
apologized and we were able to laugh.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Better Service
on September 12, 2022
Posted by: Kyle H
It helped me get Wi-Fi extended upstairs, our home has terrible service anywhere other than the office.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Small but powerful
on September 12, 2022
Posted by: Adrian pino
The nighthawk router is simple to set up even a small child can do it...with its own app and security features a novice can feel protected I would recommend this to anyone looking to beef up their home wifi network.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Unit is working fine!
on September 11, 2022
Posted by: Jay Jackson
Installation was easy. Connectivity went as planned. ...have had no problems from the point of installation
Written by a customer while visiting netgear.com
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