Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Reboot
on September 14, 2022
Posted by: Beverly Biglow
It seems someone has hacked both of my modem/router. Is that possible? I want to change the log in information is that possible? Other than that I have purchased 4 of your wi-fi apparatus'.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to install
on September 14, 2022
Posted by: JoeJoe
At first I thought this router would be a problem to install but once the prompt appeared on the screen of my main computer it was quite easy to activate my computer,4laptops,3tv's,ring doorbell plus lighting through Alexa.
very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works like a charm!!
on September 14, 2022
Posted by: Jace Thacker
I recently moved and needed to get wifi for the first time in my own. I decided to buy my own modem router combo instead of renting from my provider. This one was the easiest to set up and has been running great. I am getting insane speeds and have no complaints
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Simple setup, Excellent performance!
on September 14, 2022
Posted by: Jeffery
I purchased this device for my new home due to the strong rating and reviews I saw online. After hooking it up to my providers coaxial cable and installing the Nighthawk App I was up and running in about 10 minutes.
The signal is strong on both levels of my home and the speed is noticeably faster than my previous modem/ router combo.
The app makes it easy to manage your network name, password, and settings.
5 out of 5 stars!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy Setup
on September 14, 2022
Posted by: Kelly K
I love that the username and password are printed right on the unit so I don't have to search for them to add other items to the wifi.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Fast, easy, great support
on September 13, 2022
Posted by: Megan
My Nighthawk modem/router combo is the best I have ever had. It is super easy to set up, provides fast internet, and when I have had problems, the support has been wonderful. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Performance
on September 13, 2022
Posted by: Anonymous
I am pleased with the Modem Router performance. Also, your customer service was helpful in setting up the system. Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Works very well
on September 13, 2022
Posted by: Robert Danaher
I haven’t had any issues with my wifi. It has been working awesome and am very happy with the router.
Written by a customer while visiting netgear.com
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