Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5 out of 5
5
Exceeds expectations
on September 29, 2022
Posted by: Ryan lee
Outstanding product, easy setup and extends wifi coverage to areas with low connectivity
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Moved in my apartment with NETGEAR
on September 29, 2022
Posted by: Jordan Morgan
Moved in my apartment and love my new Netgear Wi-Fi router it’s great on speed and easy set up thx
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Review of new Netgear Router
on September 28, 2022
Posted by: Anonymous
I installed a New Netgear Router on 9/22/2022. I used the Nighthawk App to install my new Router. I have never installed a router before my new Netgear Router. But using the App it was easy to do.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Review of new Negreanu Router
on September 28, 2022
Posted by: Anonymous
I installed a New Netgear Router on 9/22/2022. I used the Nighthawk App to install my new Router. I have never installed a router before my new Netgear Router. But using the App it was easy to do.
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Loses connection frequently
on September 28, 2022
Posted by: Ray Fuglie
Very disappointed, my old netgear did not lose connection like this.
Response from netgear.comBy Consumer Affairs, September 29, 2022
Hi Ray,

Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.

If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
loses connection frequently
on September 28, 2022
Posted by: Ray Fuglie
Very disappointed, loses connection frequently. My old netgear worked WAAAY better
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
excellent
on September 28, 2022
Posted by: Luis Katz
I get very fast internet and streaming with my new NETGEAR AC1750 cable Modem Router
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Set up super easy
on September 28, 2022
Posted by: Annalise
The modem router works super well! I had another router hooked up and the steps on the app to switch it over was super easy and simple! Internet is fast and I’ve had no problems with it!!
Written by a customer while visiting netgear.com
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