Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Easy set up
on September 30, 2022
Posted by: Anonymous
So easy to set up, works great with all our devices! So glad we made this purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of installation
on September 30, 2022
Posted by: Barbara
I am a non-tech person and was able to install the wifi without any problems. You don't know how proud of myself I was.
Written by a customer while visiting netgear.com
Customer Rating
3
Good but glitchy
on September 30, 2022
Posted by: Nick Dark
It has increased my wifi coverage and now covers the entire house, but signal is no more prone to cut out before re-finding signal again.
Response from netgear.comBy Consumer Affairs, September 30, 2022
Hi Nick,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent%20
on September 30, 2022
Posted by: Anonymous
https://survey.netgear.com/multi-survey-5-success?ProductId=QzYzMDB2Mg==
Written by a customer while visiting netgear.com
Customer Rating
2
It Kinda Worked
on September 29, 2022
Posted by: William Babcock
It started working when we were finally able to get the setup completed. However, it's supposed to offer both the 2.4 and 5 gigahertz. The 2.4 showed up when we initially set up, but it disappeared. We needed to have both. We restarted it with no success. We sent it back and started using our MG7550. We will replace it if it starts acting up again.
Written by a customer while visiting netgear.com
Customer Rating
4
Dependable Connectivity
on September 29, 2022
Posted by: ljt655
My internet provider is pretty unreliable, with frequent dropouts. With my previous setup of a separate modem and router, when the modem even briefly lost connectivity, I would have to reboot the router, which was really annoying. This modem router combo is able to recover full connectivity automatically, without rebooting anything, which is great.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid Wireless Modem/Router
on September 29, 2022
Posted by: Michael Munro
For the price, I think this is a solid device. The admin interface is also easy to understand and easy to use right out of the box. Custom configuring was also easy to do.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Extender
on September 29, 2022
Posted by: Ctingle
Needed to set up security camera in pole barn a distance from house. Working perfectly and was super simple to set up.
Written by a customer while visiting netgear.com