Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Range just ok
on October 2, 2022
Posted by: Rob
Set up was pretty straight forward. The range is not as good as I expected. We live in a ranch style house, that is 1500 sq ft. We moved the router to as close to center as possible, although still a good 40 ft to the other end of the house. The signal is not strong enough to reach the far end of the house without a booster. Otherwise, pretty satisfied.
Response from netgear.comBy Consumer Affairs, October 5, 2022
Hi Rob,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works very good
on October 2, 2022
Posted by: Jen
My last router took a crap on me . It was a Belkin. Have had netgear one for a couple months now. So far so good.
Written by a customer while visiting netgear.com
Customer Rating
1
Router doesn’t work.
on October 1, 2022
Posted by: Brendon
The router doesn’t start and gets stuck in a boot loop. Even after trying all trouble shooting steps trouble persists.
Response from netgear.comBy Consumer Affairs, October 5, 2022
Hi Brendon,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with troubleshooting your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you with troubleshooting your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear C6300v2 modem Router
on October 1, 2022
Posted by: J Fred
Instructions were adequate for a semi (so so) user. Installed fast and worked as advertised. The App was very helpful. I would recommend this router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on September 30, 2022
Posted by: Anonymous
Router was easy to install. Even downloading the app and installing the system was user friendly and very easy. Love all the added features of the app as well.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to install
on September 30, 2022
Posted by: Mini
Needed more WiFi power and this Netgear gave me what I needed.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on September 30, 2022
Posted by: Jumpierstatue99
I bought this router to replace an older Router Modem combo. The setup was very easy and simple, the router itself is very sleek looking, packaging was nice and easy to open. Originally, I was skeptical of it helping with the bandwidth and speed, but I was very impressed with it! It has definitely helped with bandwidth and better speeds on all of our devices in the house. The Wi-Fi signal is also much, much better, a complete night and day difference. I honestly can't say enough good things about my experience with this router. My only regret is that I didn't buy one sooner! 10/10 would buy another one, or recommend to friends or family.
Written by a customer while visiting netgear.com
Customer Rating
5
New purchase
on September 30, 2022
Posted by: Gregory Haug
Purchased Wi-Fi extender and it works great. Able to use previously weak signal.
Written by a customer while visiting netgear.com