Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Lives up to the hipe
on October 20, 2022
Posted by: Anonymous
I had my doubts about this device and what it was capable of doing. I ran it through its paces and it did not disappoint. I wish I had gotten it a lot sooner. The range is amazing. I have had it only a week or so and can not comment on the consistency of the extender, but as of now...It's a home run!
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear has always been Top of The Line
on October 19, 2022
Posted by: JumpJakFlash
I have the Nighthawk 1750 AC WiFi Router, that is very easy to configure, what ever level of your competence may be, advanced of beginner. They have excellent Customer / Technical Support, which is very useful, when you run into a problem, that seems to defy logic. For the price, I put Netgear as the top router on the market in 2022.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well so far
on October 19, 2022
Posted by: Chris Brown
Solid performance over the first week. It replaced an Asus which seemed to give slightly faster store but had major issues with 2.4 band dying early on and completely dying after 48 months. Hopefully, netgear will last longer.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good performance
on October 19, 2022
Posted by: Peter
It’s a very good router come modem i like the speed and it looks so slim netgare is the best
Written by a customer while visiting netgear.com
Customer Rating
2
Device is not working
on October 18, 2022
Posted by: Gubendhran
We got a problem within a year. Device is not getting turned on and highly disappointed
Response from netgear.comBy Consumer Affairs, October 20, 2022
Hi Gubendhran,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Just Fine
on October 18, 2022
Posted by: Bernis Reed
Wasn’t too difficult to set up and especially with customer service there to help! I wasn’t even at home when they activated it the system.
Written by a customer while visiting netgear.com
Customer Rating
4
Does the job
on October 18, 2022
Posted by: Mary
Have only had this a few months, but it seems to do the job. There are a few places directly outside my house that lose the wifi, unlike the router I used before (a different brand). This was fairly easy to set up and get going, which I like.
Written by a customer while visiting netgear.com
Customer Rating
4
Does what it needs to
on October 17, 2022
Posted by: Anonymous
It works as expected and does what I need it to. I do wish that setting up through the mobile app allowed me to set the extenders SSID to something different from the main network's. Luckily, the browser interface allowed me to.
Written by a customer while visiting netgear.com