Weird I got this survey but I'm not happy with my purchase. Those devices lagged, kicked devices off the network, forced me to put wifi info on multiple times. These devices definitely made things difficult which I will never buy netgear again. I think the devices hacked when refurbished too. I'm going today to buy a different brand.
I see no change in my internet connectivity. Ive moved around my house to improve streaming and I see no difference. Im not sure if it automatically uploads devices or if I supposed to do it. It doesnt address this in the directions that I see.
Response from netgear.comBy Consumer Affairs, October 24, 2022
Hi James,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
I have had Netgear modem/routers in the past and they have always performed well. After Ian we needed new equipment for our home. A key aspect is the compatibility with XFINITY and to support a Ruckus switch box. It was an easy setup and all TVs and devices on the network are working great.