Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Works Great
on November 9, 2022
Posted by: Anonymous
Love the Netgear router, our internet runs way faster now. I’m very pleased with this company. Thanks again
Written by a customer while visiting netgear.com
Customer Rating
5
5
on November 9, 2022
Posted by: Oleg Melentev
This is my first time using a Netgear modem. Installation is very easy. I am pleased with the app Netgear, it is very convenient to manage the settings.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem performance
on November 9, 2022
Posted by: Yusuf
This modem is reliable with strong streaming for all connected devices.
The wireless connectivity is great in my all 3 storey
The wireless connectivity is great in my all 3 storey
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem performance
on November 9, 2022
Posted by: Yusuf
This modem is reliable with strong streaming for all connected devices.
The wireless connectivity is great in my all 3 story house .
I’ll definitely recommend it to my friends.
The wireless connectivity is great in my all 3 story house .
I’ll definitely recommend it to my friends.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on November 9, 2022
Posted by: Anonymous
This is a replacement. So far, the unit has functioned very well. This fact combined with the low cost and ease of set-up makes my decision look brilliant!
Written by a customer while visiting netgear.com
Customer Rating
4
Okay
on November 9, 2022
Posted by: Anonymous
Purchased a new unit because we thought the old wasn't working, but found out it was a problem with the line to the house - a squirrel had chewed through it! Had to call the internet provider to set it up
Written by a customer while visiting netgear.com
Customer Rating
2
Not great
on November 9, 2022
Posted by: Mo E
The upload on this is less than 7 mbps! I supposedly purchased the fast internet speed but it even hardly connects with wifi. The router will connect sometimes and work okay so that’s why I’m giving it a 2 stars.
Response from netgear.comBy Consumer Affairs, November 10, 2022
Hi Mo E,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 Review
on November 9, 2022
Posted by: Clarriet Gray
I'm not an expert. Spouse always managed the network. Unfortunately, I had to deal with the connectivity issue
Learned afterwards, modem connectivity also required. Fortunately, Xfinity sent a pro to address and utilize the AC1750 upstairs because I had a network cable to the modem which was located downstairs. No further issues and really glad to have made this purchase. Time to take some Coursera courses to learn the basics.
Learned afterwards, modem connectivity also required. Fortunately, Xfinity sent a pro to address and utilize the AC1750 upstairs because I had a network cable to the modem which was located downstairs. No further issues and really glad to have made this purchase. Time to take some Coursera courses to learn the basics.
Written by a customer while visiting netgear.com