Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Good and bad
on November 12, 2022
Posted by: Wolf
Have had Netgear in the past. Very happy with it, just felt 8 years it was old. Bought the Netgear with Blackhawk installation for seamless easy installation. Installation was anything but easy. Not real tech person here. 1 hour 46 minutes later it was running. That man had the patience of Job!
This Netgear has gone without any hitches from April to November. In November the power went out. The Netgear did not turn on. The support of Netgear was phenomenal. I am very familiar with modems routers and computers and begin with computers in 1986. I have never run into a problem, which I could not solve with any of these. The Netgear issue was beyond my knowledge. Also beyond the agents knowledge he had to ask 2 levels up to get the answer. Now is my Netgear or any other modem router goes out, I will be able to fix it. I doubt I will have to contact Netgear for any other problems. I doubt I’ll have anymore problems with this Netgear 6300.