Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
NETGEAR C 6300
on November 15, 2022
Posted by: Gail Sabino
I purchased this equipment so I could return the one provided by Spectrum. So now I can stream TV in all of our rooms due to better equipment. Very pleased with the purchase!
Written by a customer while visiting netgear.com
Customer Rating
5
replaced optimum unit and what a big dofference
on November 14, 2022
Posted by: Steven
I replace my optimum box which was spotty with this unit and it is so much better at never drops
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR
on November 14, 2022
Posted by: Anonymous
I have a netgear and a done had it for like 2 weeks now and at first it was ruff getting it setup and and then I took a deep breathe. i got it done because im good with electronics as well
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR
on November 14, 2022
Posted by: Anonymous
I have a netgear all in one and it was ruff getting it set up but after that it was good and I actually like it and it works perfect
Written by a customer while visiting netgear.com
Customer Rating
4
Very Satisfied
on November 14, 2022
Posted by: Danny Light
Easy setup. I'm still not a fan of the phone app. Other than that I'm happy.
Written by a customer while visiting netgear.com
Customer Rating
3
New router
on November 14, 2022
Posted by: Justin Allen
Old router went down so we purchased a new netgear router. Works well so far. For some reason it slows down our speed. We have 1 gig to modem and only 200 coming from router. Tech said it may need an update or firm ware update. We'll try that.
Response from netgear.comBy Consumer Affairs, November 14, 2022
Hi Justin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Very crappy router
on November 14, 2022
Posted by: Anonymous
The router is constantly dropping signal. I can be right next to it and have no wifi but my provider has no outage and says I should be getting a gig. I understand this router can't support a gig, but I should not have all these problems.
Response from netgear.comBy Consumer Affairs, November 14, 2022
Hi Caitlin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
I would recommend
on November 13, 2022
Posted by: Anonymous
It’s really does speed up your internet connection and it’s great to have separate wifi networks for guest
Written by a customer while visiting netgear.com