Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3 out of 5
3
So far so good but did hit a snag
on November 16, 2022
Posted by: Shana
I hit a snag about four or so months after initially buying this item. I’m grateful that the problem was solved by customer service and now my item works. 3 star rating reflects having to pay for additional support service and tech service after a certain length of time.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Best modem ever!!!
on November 16, 2022
Posted by: Anonymous
We LOVE our new modem . Our computer friend was really impressed with this THANKS
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
WFH GREAT SPEED
on November 16, 2022
Posted by: WFH ANALYST
This modem/router as surpassed my expectations! WFH is awesome, I have had no issues since upgrading to this product! Streaming for the rest of the house is on point. I was even able to set up guest WiFi so when people come over they don’t have the main WiFi password.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So far so good
on November 16, 2022
Posted by: Scott Severs
Setup and installation was easy. Only had it a week with no problems.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy to set up and great coverage
on November 16, 2022
Posted by: Anonymous
App is easy to use and has better coverage than I’ve had. For someone who isn’t very tech savvy it was easy to set up and all
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
WIFI
on November 16, 2022
Posted by: GR534
The Netgear modem router was easy to set up and get going. I was worried it would be a long frustration process but using the app and following it the process took no time at all.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Nice upgrade
on November 15, 2022
Posted by: Anonymous
I upgraded from a Netgear 6100. This one does it all.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Slow Speed, Not East to Install
on November 15, 2022
Posted by: Scott in NV
I had to do the installation over a few times before it worked. When it did, I got very slow speed (under 1MB/s).
Written by a customer while visiting netgear.com
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