Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4
Printer dropping off issues
on November 22, 2022
Posted by: TD
My wireless printer does not drop off the network like the old extender. This appears to be working well from multiple locations throughout the house.
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750
on November 21, 2022
Posted by: Anonymous
Excellent replacement for my old (2011) Cisco router. I have no more problems with programs re-loading. Its design is convenient for my little condo. This device really delivers!
Written by a customer while visiting netgear.com
Customer Rating
2
Extends But Needs Reboots
on November 21, 2022
Posted by: pmankvi
This extender works when it is running properly with a Netgear router. The only major issue is that when you get too many devices connected it stops working. Often times it needs to be unplugged and restarted to start making connections again. Running firmware updates is dicey as sometimes it doesn't connect to the router again. You will have to setup the whole system all over again. This is good for an entry level device but not solid if you use it for a home office or connecting lots of IoT devices.
Response from netgear.comBy Consumer Affairs, November 21, 2022
Hi pmankvi,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Net gear router
on November 20, 2022
Posted by: Victoria Bidwell
Purchased this router to replace my ten year old router that stopped working. After working with the helpful and extremely courteous support folks managed to hook it up. Immediately I was back in the metaverse world…yahoo!!
Written by a customer while visiting netgear.com
Customer Rating
5
Dependable, Works great
on November 20, 2022
Posted by: Julie
Our new net great modem/router has been working great w I thought any issues. We cok nfidently use internet throughout the whole house and even I to the back yard now. So happy we changed.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic call in service.
on November 20, 2022
Posted by: Sandra Henry
Operator was very sympathetic and kind. Took time and was extremely cordial. Walked me through everything. Excellent service.
Written by a customer while visiting netgear.com
Customer Rating
5
Good buy!
on November 19, 2022
Posted by: Dana
NETGEAR AC1750 WiFi Cable Modem Router is a good buy. Easy set up by Xfinity tech!
Written by a customer while visiting netgear.com
Customer Rating
4
works well enough
on November 19, 2022
Posted by: BEcca
seems to work well enough, however, we've had to move it directly under computer (that's already close to modem) for optimal internet speed.
Written by a customer while visiting netgear.com