Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Good performance, but overheating.
on January 17, 2025
Posted by: Robert Maj
Setup is not easy, need to register and set up thru app, than you need to set up thru internet provider, it's 2 step setup, don't matter which one you do first. Once it's up and running, performs very well, but than, as with all the Netgear, it overheats. So, I took it apart and added big heatsink on top of the silver one, not the black on the bottom. now it's perfect. I had some old heatsink, just placed it upside down, between the ribs, enough to take some heat off the existing one. Once in a while, need to factory reset, when 2.4Ghz is lost, the light is on but devices won't see it. Netgear, put bigger heatsink (taller ribs, add 1/2 inch, more of them, spaced them 1/8 apart) do not put fan, fix the 2.4Ghz radio, will be 5 star.
Written by a customer while visiting netgear.com
Customer Rating
3
Good performance, but overheating.
on January 17, 2025
Posted by: Robert Maj
Setup is not easy, need to register and set up thru app, than you need to set up thru internet provider, it's 2 step setup, don't matter which one you do first. Once it's up and running, performs very well, but than, as with all the Netgear, it overheats. So, I took it apart and added big heatsink on top of the silver one, not the black on the bottom. now it's perfect. I had some old heatsink, just placed it upside down, between the ribs, enough to take some heat off the existing one. Once in a while, need to factory reset, when 2.4Ghz is lost, the light is on but devices won't see it. Netgear, put bigger heatsink (taller ribs, add 1/2 inch, more of them, spaced them 1/8 apart) do not put fan, fix the 2.4Ghz radio, will be 5 star.
Written by a customer while visiting netgear.com
Customer Rating
5
best router i have
on January 16, 2025
Posted by: jorge mazzini
i have been using this router for a few years now. never give me a problem and have great coverage for my 2400 sf house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy installation and great app
on January 14, 2025
Posted by: Betty
The installation went flawless, and I love the app in the way it works and the control, it gives me.
Written by a customer while visiting netgear.com
Customer Rating
5
new netgear
on January 13, 2025
Posted by: Richard Ault
as we had 1 free year subscription of Armor, the paid portion from the old router should be applied for a second year.
Written by a customer while visiting netgear.com
Customer Rating
5
Glad I Switched
on January 10, 2025
Posted by: Samantha M
I recently switched to my Netgear versus my local internet provider's equipment. I wish I should have done so earlier!
Written by a customer while visiting netgear.com
Customer Rating
1
worst router ever
on January 8, 2025
Posted by: sersh
can't connect to router settings I've used everything, never had troubles as much as I do with this router and I had many of other brands before
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 router
on January 7, 2025
Posted by: Anonymous
I’ve used this for years and my connection speeds are always reliable. Setup is also very easy.
Written by a customer while visiting netgear.com